Frequently Asked Questions
Everything you need to know about shopping with Exchange Life
How do I determine the right size for my order?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are the materials used in your clothing sustainably sourced?
At Exchange Life, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton or recycled polyester, as noted in the product descriptions.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location.